Marc & Harriet Feigenblatt: Greg Kien Sales Testimonial

We purchased a 2010 Fusion Hybrid.  We had done a great deal of independent research before ever entering a dealership, so we had complete knowledge of the model and options we wanted.  We’ve never purchased a Ford of any kind before primarily because our research indicated that until recently, Ford products were inferior to those of other manufacturers.  Regarding the ranking of vehicle attributes, we place safety above all else, followed by reliability/durability and then by the balance of features which would include gas mileage, performance and options.  Aesthetics would be last, but a tie breaker among equals.

MOST IMPORTANTLY, we would like to offer the following testimonial regarding the sale with specific kudos to Greg Kien.

In the thirty years that we have been married, the Ford Fusion Hybrid is our ninth new automobile and our first Ford.  It was, by far, the best experience we’ve ever had when purchasing a new vehicle and we give credit to Greg Kien, our contact at Beechmont Ford.  He listened to us intently when we told him of our needs and concerns and always responded in a positive and helpful manner.  He recognized that we were educated consumers and treated us as such.  He took the time to make certain that all of our questions were answered in a clear and concise way.  He went above and beyond, even after the sales was complete.  He made the entire process not only easy, but very pleasant.

When we first stepped into Greg’s office, it was apparent that he was very knowledgeable and we appreciated his no-pressure attitude.  Although the Fusion Hybrid was a high-demand vehicle, he offered us an exceptionally competitive price and did not pressure us into purchasing any additional services or products.

Because we were uncertain about a particular exterior color, he searched for a dealership in the area that had the exact model and color in the lot so that we could view it in person rather than in a booklet.  When he discovered that no area dealerships had one, he worked with us to find one in Louisville, Kentucky, because he knew that we were traveling through that city the following week.  He had already made the sale — it would have been easy for him to just point to the colors in the Ford brochure and let us decide from that.

When we picked up our new Fusion, Greg spent a lot of time in the vehicle with us, demonstrating various features and controls.  Since this model has an extraordinary number of high-tech and complex systems, we were very appreciative that he went over them before we had a chance to read the manuals.  Within minutes of arriving home from the dealership, we even received a phone call from him asking us how our first trip in our new car went!

If we hear of anyone (friend, family, acquaintance) who is interested in purchasing a new vehicle, we will definitely send them to Beechmont Ford and especially Greg Kien.  We are always very careful about whom we recommend to others and we know for certain that anyone we refer will also find it to be their best new car sales experience.

Marc and Harriet Feigenblatt

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Drive One For Your School at Este High School

Beechmont Ford, Ford Motor Company and Glen Este High School have teamed for area teens in honor of the Drive One 4 UR School program.

May 15, 2010, all three groups will raise money for Glen Este High School by permitting individuals to test drive various Ford vehicles.  Drive One 4 UR School will provide Glen Este High School with a large line-up of new Ford vehicles for parents and teenagers (over the age of eighteen) to test drive throughout the local area.  The 2011 Ford Fiesta will be available for test drives, along with the award-winning Fusion, the economical Focus, the 33 year running truck champion F-150 and the stylish Ford Flex.

Brittany Iredale, our Ford Fiesta Specialist, Internet marketing guru and Glen Este alum, provides a brief overview of the program below.

Block May 15, 2010 on your calendars and help support Glen Este High School.  For every test drive for a family, the school receives $20!

See you May 15!

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