service

Ford Customer Satisfaction Program

Ford is proactively announcing a customer satisfaction program to update the software of the regenerative brake system of some 2010 Ford Fusion Hybrids.

From Ford Motor Company…

Dearborn, Mich., Feb. 4, 2010 – Today, we are announcing a customer satisfaction program to update the software of the regenerative brake system of some 2010-model Ford Fusion Hybrids.

We have received reports that some drivers have experienced a different brake feel when the hybrid’s unique regenerative brakes switch to conventional hydraulic braking. While the vehicles maintain full braking capability, customers may initially perceive the condition as loss of brakes.

To be clear, the Fusion Hybrids’ brake system maintains full conventional brakes and full ABS function even as the customer sees visual indicators and hears a chime. The software threshold to transition from regenerative brakes to conventional brakes can cause the system to transition to conventional brakes unnecessarily.

The software upgrade will reduce unnecessary occurrences of the vehicle switching from regenerative braking to conventional hydraulic brakes.

Customers with affected vehicles will receive a notice in the mail. We are asking owners of affected vehicles to have vehicle software reprogrammed at dealers at no charge.

There have been no injuries related to this condition.

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Antwan Odom Service Testimonial

Antwan Odom, Cincinnati Bengals DE, just returned to Cincinnati, OH from his stellar performance against the Green Bay Packers.  Antwan’s performance was probably the best of his professional career and he single-handedly made the Packer offensive line look like Swiss cheese.

So, what does Antwan Odom do when he returns to Cincinnati and rejuvenate his mind and body?  He visits Beechmont Ford and picks up his Ford F-250 lifted truck, of course!

Before Antwan left for Green Bay, WI, Antwan asked Beechmont Ford to install King Ranch leather in his lifted F-250 truck.  Antwan returned very pleased with the leather installation and shared his excitement in the video below.

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Outline of the New Owner Advantage Program

Many of our new customers have asked for a brief overview of the new Ford Owner Advantage program.

Without further adieu, here are the program highlights:

What Is Owner Advantage?

It’s our way of saying thanks.  Owner advantage rewards you for taking care of your vehicle at Beechmont Ford.

You receive all this and more as a registered member:

• $10 credit toward a future parts or service purchase upon enrollment
• Percentage credit on every parts or service purchase that can be applied to a future parts or service purchase
• Access to your transactions and earnings online
• Service performed by technicians who are extensively trained to know every aspect of your vehicle
• The assurance of knowing you’ll get genuine parts engineered to keep your vehicle performing at its best
• Other regular benefits of ownership, including competitive prices on everything your vehicle needs

How membership works:

• Just present your membership card or let your service advisor know that you are a member every time you visit and we’ll automatically update your account with every reward you earn
• Your membership can be extended to any member of your household
• Earnings can be used toward future parts and service purchases

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Auto transport makes moving easier

Finally, you are leaving your home. Leaving the city is a difficult task. You are leaving back a lot, such as friends, acquaintances and the places you have got used to during the time spent here. Moving luggage is a mess if you do not get well organized. The luggage can be moved by a luggage mover but driving your car to the new destination can be very tiring and unsafe in certain situations. Though it seems contradictory to get your vehicle shipped, generally it does make a sense. Unfortunately you can not drive your car everywhere. When you have to either take your vehicle to longer distances or you want to fly by plane and want to get your vehicle once you land, the auto transport service seems to be a very handy service.

To help such issues, a lot of companies have established a good fleet of trucks and deal in auto transport. You just need to get to one of them and they will take your car and will deliver it to the destination, safely and undamaged!  Such companies operate on large scale and they can deliver your car where ever you want it.

These auto transport companies render excellent services.  They take your car and put it in a truck or train. Then they move it to the destination you desire.  Auto moving services include satellite tracking for keeping a track of the exact movement.  At any given time you know where your car is.

You are putting your precious property into hands of someone else and safety of your car lies into the hands of another person.  So before selecting an auto transport service you must make sure that you have checked the following with them.

• They do not use the long time taking system of over loaded terminals.
• They offer satellite tracking system.
• They provide convenient internet booking so that you are not to run to their office for booking and further inquiries.
• Make sure that the staff of the auto mover is cooperative and courteous so that your auto shipping experience is a breeze.
• Safety of your car is the primary concern for the service provider.

Once you have followed these guidelines, you are almost ready to let them take your car.  But to avoid problems with an auto transporter, you must do the following:

• Remove any personal items from your vehicle. The auto mover assumes that you have removed all the personal items so he does not take any responsibility for it.
• Leave about a quarter of a tank of gas in your vehicle because the driver from auto transport has to take your vehicle to the facility and may have to drive it to the terminal in certain cases.
• Take note of condition of your car. Check for dents and scratches etc before giving it to the auto transporter.
• Once you receive your car, check it thoroughly before signing the receipt for it.

Beechmont Ford sells a myriad of vehicles across the United States and across the world.  Contact us today to help you with transporting your newly purchased vehicle.

Article written by Adam Florence

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